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The Power of Voice: How Hands Free Mode Transforms Sales Coaching

Rilla’s Hands Free Mode lets sales managers coach reps using just their voice—no screens, no typing. Say “Hey Rick” to leave feedback while driving, walking, or in between meetings. It’s coaching that fits into your day, not the other way around.
Mara Dimofte
2
 min read

The 5-Hour Ridealong Problem

Picture this: A sales manager spends 2 hours driving to a customer's home, waits through a 1-hour sales appointment, then drives 2 hours back to the office. Five hours for a single coaching opportunity. This was the reality of sales coaching—until now.

What if that same manager could do 5 ridealongs in just 30 minutes, all while keeping their hands on the wheel?

This isn't a hypothetical question. It's happening right now with Hands Free Mode.

Coaching Without Touching a Screen

When sales managers asked for "better remote coaching," they were really seeking a way to provide guidance without being bound to a keyboard or touchscreen.

We didn't just move ridealongs to mobile. We made them completely hands-free.

Now you can complete a ridealong while driving safely between appointments. While taking your morning walk. While cooking dinner. All without ever touching your phone.

And the key to making this possible? Your voice.

Meet Rick: Your Voice-Activated Coaching Assistant

All it takes is a simple "Hey Rick!" and you're coaching with just your voice:

"Hey Rick, leave a comment: that sale was too rushed"

"Hey Rick, leave a comment: great job addressing the pricing objection."

"Hey Rick take me to the black swan of the conversation"

Your voice becomes your coaching tool, freeing your hands to do other things while you provide valuable feedback. No more waiting until you can type. No more forgotten insights. Just speak, and it's captured.

From Car Seat to Driver's Seat

The power of Hands Free Mode goes beyond convenience. It puts managers in control of their coaching rhythm:

"I used to dread ridealongs because they'd eat my entire day," says one sales director. "Now I actually look forward to them. I'll do one while walking the dog in the morning, another between meetings, and a third while driving home. I'm coaching more than ever, but it feels effortless."

This mindset shift changes everything. When coaching stops being a logistical burden and starts being something you can do naturally throughout your day, the frequency and quality of coaching skyrockets.

Coaching in Motion

Hands Free Mode means coaching doesn't stop when you're in motion:

  • While driving: Complete multiple ridealongs during your commute with voice-only interaction
  • While walking: Review a call during your lunch break walk without looking at your screen
  • During transitions: Use those 5 minutes between meetings to finish a quick ridealong
  • At home: Coach while cooking dinner or doing household tasks

A regional manager shared: "I used to dread the backlog of ridealongs waiting for me. Now I knock out three or four while driving between office locations. I just talk to Rick like he's sitting in the passenger seat, and by the time I arrive, I've completed my coaching for the day."

This freedom to coach anywhere dramatically increases how much coaching actually happens.

Getting Started: As Simple as Saying Hey Rick

Starting with Hands Free Mode couldn't be easier:

  1. Update to the latest version of Rilla
  2. When you log in, you'll see the Hands Free option
  3. Just say "Hey Rick!" and you're ready to coach
  4. Speak naturally to leave comments, ask questions, and complete your evaluation
  5. Finish with a simple voice command

No complicated setup. No extensive training. Just start talking.

The Voice-to-Value Pipeline

When coaching becomes as simple as speaking, everything changes:

  • Feedback becomes more immediate and natural
  • Observations are captured in the moment, not hours later
  • Managers coach more frequently because it's effortless
  • Reps receive more consistent guidance across the team

Your valuable insights never get lost because you couldn't type them in time. Instead, they flow directly from your brain to your rep's improvement process, creating a seamless coaching experience.

We're transforming sales coaching from something you do sitting at a desk to something you do naturally throughout your day—all through the power of your voice.

Try Hands Free Mode today and free yourself from the keyboard. Just update your Rilla app, and remember—Rick is listening when you're ready to coach.